1. Who this Applies to
This policy applies to:
Donors, NGOs / Campaign Creators and Visitors of the platform.

2. Information We Collect
Personal Information
Name
Email address
Phone number

Payment Information
Donation amount
Payment method details (processed securely via third-party payment gateways)
We do not store full card details.

NGO / Campaign Information
Organization name
Registration documents
Bank details (for fund transfer)
Campaign details (story, images, beneficiary info)

Usage Data
IP address
Device/browser type
Pages visited and activity

3. How We Use Your Information
For Donors:
Process donations
Send receipts and confirmations
Share updates from NGOs
Improve user experience

For NGOs:
Verify identity and documents
Approve and manage campaigns
Enable fund transfers
Provide campaign insights

4. Sharing of Information
We may share information in the following cases:

With NGOs
Donor’s basic details (name, contact) may be shared with the respective NGO for updates and communication.

With Service Providers
Payment gateways
Verification partners
Technology providers

Legal Requirements
If required by law, court orders, or government authorities, we do not sell your personal data to third parties.

5. Cookies
We use cookies to:
Improve platform performance
Understand user behaviour
Enhance user experience
You can disable cookies in your browser settings.

6. Data Security
We use reasonable security practices to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights
You can:
Access or update your information
Opt-out of marketing communications
Request account deletion
Contact: support@cartflue.in

8. Third-Party Links
Our platform may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Consent
By using Cart Flue, you:
Agree to the collection and use of your data
Consent to communication via Email, SMS, or WhatsApp

10. Data Retention
We retain your data only as long as necessary for:
Providing services
Legal and compliance purposes

11. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page.

12. Grievance / Contact
For any concerns or complaints:
Email: support@cartflue.in
WhatsApp: +91 8788805920

“By making a donation, you agree that your basic details may be shared with the respective NGO for communication and updates.”